If your smoke alarm has replaceable batteries, it has to be Original -series model, either Kupu Original or Lento Original. We may change the brand of alarm that we install during emergency visits in the provision of our 24 Hour Emergency Service and we are not liable for any changed costs of the alarm in the event that the price of the changed alarm is different to other brands that may be available but for the emergency circumstances.Please note that new Jalo Helsinki Kupu 10 and Lento 10 smoke alarms have a fixed, non-changeable, battery that is expected to last over 10 years. islands that are inaccessible by road are ineligible for the 24/7 service.located within a 150km radius of the Brisbane General Post Office.
located within a 50km radius of any of the following General Post Offices:.have a current subscription for the Platinum or Ultimate Package and.If you have a faulty smoke alarm which began sounding outside of business hours and is located within our eligible region*, call us on 1300 853 612 or read the above to troubleshoot a beeping alarm. We offer peace of mind anytime for faulty alarms outside of business hours. Sounding alarm at 3am in the morning? No problem, we are here to help after hours too. The cost associated with this replacement will be passed on. IMPORTANT: Any alarm which is damaged in an attempt to silence it, will need to be replaced. If you are still having issues with your alarm, please contact your agency and inform them of this issue and they will arrange for Smoke Alarm Solutions to service the property. If your issue has occurred after hours you may be able to find some information by identifying the brand of your alarm and following instructions listed below in the relevant manual. Sometimes it can take a while for the alarm to reset itself after the hush button has been pressed, which can cause beeping. Please take note of this alarm as it will aid us in identifying the potentially faulty alarm. The alarm that sounded first will have a flashing red LED light. If multiple alarms are interconnected, then you may have to press more than one hush button depending on the brand of the alarm.
The alarm will beep frequently for approximately 8-10 minutes as it resets itself and returns to normal operation. If no danger is present, press the hush button to silence the alarm.
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